General terms and conditions membership ARTIS Amsterdam Royal Zoo

Here you can read the general terms and conditions of membership of ARTIS Amsterdam Royal Zoo. The general terms and conditions can also be downloaded in PDF.

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Membership of ARTIS allows you to enjoy the ARTIS-Park throughout the year. You can combine membership of ARTIS with membership of ARTIS-Micropia so that you can also visit Micropia unlimitedly. Up to eight people at one address can be on one membership. The benefits associated with the membership can be amended by ARTIS during the membership year.

The membership is valid for one year. At the end of the current membership year ARTIS will allow you to renew your membership by one year by paying the annual rate. If you do not use this possibility, at the end of the current membership year, the membership is renewed for an indefinite period of time and you owe the annual rate for your membership. In that case, both parties can cancel membership at any time subject to a notice period of one month.

The annual rates for membership, possibly in combination with Micropia, can be found on www.artis.nl. Payment of the membership is owed as of the date of effect of the membership year and takes place by advance payment. ARTIS reserves the right to make price changes.

The visitors’ regulations at ARTIS are a condition attached to your membership (available from the ticket offices and on www.artis.nl). By becoming a member of ARTIS, and possibly also of Micropia, you accept the rules as set forth in the visitors’ regulations. ARTIS reserves the right to terminate membership if a member, despite being warned, does not observe the visitors’ regulations.

Membership and the associated membership card are personal. If your membership card is lost or stolen, you can request a duplicate on presentation of a valid proof of identity. On presentation of a police report, you will receive a new card free of charge at the ARTIS ticket office. In other cases, five euros will be charged.

Termination of membership will take place in the same way as registration for membership. In case of extension of the membership by one year, interim termination during the membership year is not possible.
 

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