Accessibility at ARTIS

Wheelchair accessibility

ARTIS Zoo, ARTIS-Groote Museum and ARTIS-Micropia are largely wheelchair accessible. Visitors can borrow a wheelchair at the ticket office at the main entrance, subject to availability. You can book one no later than one day prior to your visit by calling +31 (0)20 5233 670.

Please note: you can borrow a wheelchair free of charge, but you are required to pay a deposit.

Parking

There are six disabled parking spaces in the ARTIS car park. These are located near the main entrance. 

Toilets 

All of the toilets in the zoo have been adapted to accommodate users with a disability, except for the toilets in the Small Mammal House. The toilet facilities are clearly marked on the map. There are also adapted toilets in the museums. 

Companions and assistance dogs

Companions of visitors who are unable to visit ARTIS independently are admitted free of charge. This applies to one companion per person. A regular ticket can be purchased for the visitor, and a free companion card will be made available for collection at the ARTIS ticket office on the day of visit.

Assistance dogs are welcome at the zoo, except in some animal enclosures where the presence of a dog might cause the animals stress. In consultation with the Foundation for Users of Assistance Dogs, we have created a special route for visitors with assistance dogs. You can pick up a copy of the route at the ticket office. 

Need more information?

If you would like more details about accessibility at ARTIS or would like to discuss specific needs, please feel free to contact the ARTIS public service department. They will be happy to help you plan a comfortable and enjoyable visit.