practical info

map

An English-language map can be purchased from the Artis ticket desk. The proceeds of the map will be used to renovate the Forest House.

toilets

All the toilet facilities have wheelchair access and a baby changing area. Toilet facilities are located in the Planetarium, the large Two Cheetahs restaurant, the Butterfly Pavilion and the Aquarium.

babies and children

All of our restaurants provide high chairs and facilities for heating up baby food. Open-top children’s carts are available for loan in several locations in the zoo (see reverse).All lavatories include baby-changing stations.

wheelchair access

Most areas of the zoo are wheelchair accessible. Wheelchairs are available for loan at the entrance. The disabled parking spaces in the car park are subject to normal parking charges. Dogs (including guide dogs) are not permitted on the grounds. All lavatories are wheelchair accessible.

visitor information centre

The volunteers at the Visitor Information Centre will be happy to answer all your questions. The centre also sells assorted ‘Artis de Partis’ merchandise.

membership

If you join Artis as a member, you will have unlimited entry to Artis for a full year, in addition to supporting Artis and enjoying a variety of benefits. Join Artis today and receive a refund of the admission fee. Visit the ticket booth for more information.

Artis-shop

Get your special Artis-souvenir in the shop. Apart from the popular character ‘Artis de Partis’, the shop sells many souvenirs as greeting cards, posters, books, toys and others. Artis members receive a 10% discount on all purchases (except books).

Artis-photo

If you would like a personal memento of your visit to Artis, why not have your picture taken at the entrance, with no obligation to buy. At the end of your visit, you will then have the option to purchase the photo at the exit. Artis members receive a 25% discount.

first aid

If you require medical assistance, please notify one of our employees, who will then contact the First Aid Station on the Artis grounds.

renovations

Artis is currently undergoing major renovations to create more space for animals, plants, education and heritage. Due to these activities, some areas may not be accessible during your visit.

respect for animals and plants

Please consider the following rules when visiting Artis.

The animals are on a balanced diet, and any food you give them will damage their health.
Please do not shout or knock on windows.
Please do not walk through the flowerbeds or vegetation.
Taking photographs and shooting video images is permitted only for personal. Any other use requires the permission of Artis.